1. Introduction

Welcome to Solving.Ai ("Company," "we," "our," "us"). By accessing or using our platform, you agree to these Terms of Service ("ToS"). If you do not agree, please refrain from using our services. Our services include the provision of AI-driven automation tools, and the use of our platform requires compliance with these terms to ensure safety and proper functioning.

2. User Responsibilities

Users agree to:

• Use Solving.Ai responsibly and ethically, ensuring that all actions performed via the platform are legal and respectful of others.
• Refrain from spamming, harming others, or accessing restricted content/websites. This includes using the platform for any form of abuse, harassment, or for actions that violate any applicable laws or third-party terms.
• Comply with all applicable laws and third-party terms when using ShowMe. ShowMe must not be used to infringe upon the rights or privacy of others or in ways that could damage or disrupt third-party services or websites.

By using our platform, you agree to take full responsibility for any actions you take and ensure that your activities are lawful and ethical.

3. Prohibited Activities

Users must not:

• Engage in hacking, unlawful activities, or unauthorized data access. This includes attempting to manipulate, modify, or access unauthorized data on the platform or through other users’ accounts.
• Exploit vulnerabilities or attempt to bypass security measures. Users should report any security flaws they encounter to Solving.Ai rather than exploiting them.
• Conduct activities that may harm others or third-party services. This includes using our services to create viruses, malware, or any tools that harm, disrupt, or otherwise damage third-party websites or data.

Failure to adhere to these guidelines may result in immediate suspension of your account and legal action as necessary.

4. Account Security

Users are responsible for maintaining the security of their accounts, including safeguarding their login credentials and ensuring that their account is not accessed by unauthorized individuals. If you believe your account has been compromised, you must notify Solving.Ai immediately. We recommend using strong passwords and enabling two-factor authentication (2FA) to enhance account security.

5. Plans & Refund Policy

Solving.Ai offers both free and paid plans. Paid plans are subject to fees, which are outlined on our website. By purchasing a paid plan, users agree to the pricing terms and billing policies. If you are not satisfied with the services provided, you may request a refund according to the terms outlined in our refund policy. We process refunds promptly but reserve the right to deny requests if the service has been misused.

6. Account Termination

We reserve the right to suspend or delete user accounts in cases of suspected abuse, misuse, or exploitation of our platform. If your account is terminated, you will lose access to all services and data associated with the account. We will make reasonable efforts to notify you of any account suspensions or terminations. Users can appeal terminations by contacting our support team.

7. Liability Disclaimer

Solving.Ai is not responsible for any misuse or harm resulting from our services. While we strive to provide the best experience possible, we cannot guarantee that our platform will meet all users' expectations or be free from errors. Users assume full responsibility for their actions while using the platform, including any damages, loss, or legal issues that arise from the use of Solving.Ai services.

8. Support

We provide support for all users, both free and paid. If you experience issues with your account or need assistance, you can reach out to our support team via email or our help portal. Our team will make reasonable efforts to respond to all inquiries in a timely manner.

9. Changes to Terms

Solving.Ai may update these Terms of Service at any time. When changes are made, we will notify users by posting the updated terms on this page with a revised "Last Updated" date. Continued use of the platform after modifications constitutes acceptance of the updated terms.

10. Contact

For inquiries, or if you need further clarification about these Terms of Service, please contact us at contact@solving.ai.

1. Introduction

Solving.Ai ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains our data collection, usage, and protection practices. By using our platform, you consent to the practices described in this policy.

2. Data Collection & Usage

We collect personal information, including:

• Email and personal details provided during account registration.
• Payment details processed via Stripe for billing purposes.
• Data necessary for providing AI-powered automation services to users.

We may also use this data to improve our services, conduct analytics, and train our AI models. We are committed to keeping your information secure and only using it for legitimate purposes.

3. Data Storage & Security

Data is securely stored in the U.S. and encrypted to protect your privacy. You may request the deletion of your data, which will be processed within 72 hours.

4. Third-Party Sharing

We share data only with trusted third-party partners:

• Stripe (Payment Processing)
• Anthropic, Google, and OpenAI (AI Model Providers)

We do not sell user data, and we ensure that these third parties follow stringent privacy and security practices. If we need to share data with other partners in the future, we will notify users and update this policy accordingly.

5. Cookies & Tracking

We use cookies and tracking technologies to enhance the user experience and improve the performance of our platform. These tools allow us to understand user behavior, optimize the website, and personalize the services provided.

6. User Rights

Users have the right to:

• Access their personal data and receive a copy upon request.
• Request the deletion of their data, which will be processed within 72 hours.
• Opt out of certain data collection processes and tracking mechanisms.

7. Compliance

We comply with GDPR and CCPA regulations to ensure the privacy and rights of our users are protected. These regulations give users more control over their personal data and provide transparency in how it is handled.

8. Security Measures

We implement industry-standard security measures to protect user data from unauthorized access, alteration, or disclosure. This includes encryption, access controls, and regular security audits.

9. Policy Updates

Solving.Ai may revise this Privacy Policy as needed. Users will be notified of any significant changes, and the updated policy will be posted on this page with a new "Last Updated" date.

10. Contact

If you have any questions or concerns regarding our Privacy Policy, please contact us at contact@solving.ai.